About YM Partner
Delightful customer relationships are built on rich conversational experiences. Yellow messenger brings *YM Partner* for agents to reduce query resolution time by responding and addressing queries in a matter of seconds....
Delightful customer relationships are built on rich conversational experiences.
Yellow messenger brings *YM Partner* for agents to reduce query resolution time by responding and addressing queries in a matter of seconds.
Our innovative automated live chat technology seamlessly bridges the gap between traditional and modern communication channels, while driving agent productivity, automating L1 queries, and providing better interactions through voice and video calling features.
Use YM Partner to:
* Communicate with your customers and serve them round the clock.
* Handle L1 L2 queries like a boss.
* Collaborate with teammates to address queries.
* Provide better interactions through voice and video calling features.
* Empower agents with access to the information.
* Get instant feedback from your customers.
* AI Agent Workflows to automate agent actions.
* Push Notifications for when you are on a break, so you don't miss any tickets.
Stop by and learn more at: https://yellowmessenger.com
Previous Versions
Here you can find the changelog of YM Partner since it was posted on our website on 2021-01-27 20:31:47.
The latest version is 1.6.1 and it was updated on 2024-03-29 16:57:53. See below the changes in each version.
YM Partner version 1.6.1
Updated At: 2021-10-20
Changes: - Bug fixes
- UX improvement
YM Partner version 1.6.0
Updated At: 2021-09-15
Changes: - Bug fixes
YM Partner version 1.5.0
Updated At: 2021-07-15
Changes: - Link highlighting - Messages containing links are now highlighted and are tappable
- Fixed the issue where agent actions were not working for some users
- Bug fixes
YM Partner version 1.4.0
Updated At: 2021-06-17
Changes: Enhancements:
- Added logic for switching subscription.
- Added support for V2 bots.
- Bugfixes
YM Partner version 1.3.2
Updated At: 2021-05-12
Changes: HOTFIX: NPE issue fix.
YM Partner version 1.3.1
Updated At: 2021-05-07
Changes: HOTFIX: frequent disconnection from server.
YM Partner version 1.3.0
Updated At: 2021-05-02
Changes: Enhancements:
- Showing dialog prompt for incoming video calls.
- Bugfix: bot selection page issue fixed
YM Partner version 1.2.0
Updated At: 2021-04-12
Changes: Enhancements:
- Added support for Two Factor Authentication
- XMPP Plugin updated
YM Partner version 1.0.8
Updated At: 2021-02-11
Changes: - UI support for Quick-Replies and Cards.
Bug Fixes:
- Messages being sent multiple times.
- Display name instead of username in "assigned to" section.
- Fixed app crashes when opening ticket info of queued tickets.
YM Partner version 1.0.7
Updated At: 2021-01-22
Changes: ### Feature Updates
1. Enhanced Sign-Off functionality.
2. Added Network Connectivity responsiveness.
3. Collaboration on tickets.
4. Added video calling.
### Bug Fixes
1. Notification issues.
2. UI Improvements.
Disclaimer
Official Google Play Link
We do not host YM Partner on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for YM Partner is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
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